This Privacy Policy describes how Angelos Media LLC ("Company," "we," "us," or "our"), located at 2903 Sherbrooke Canyon Ln, Houston, TX 77047, collects, uses, discloses, and safeguards your information when you visit our website at www.angelosmedia.com ("Site"), contact us, or engage with our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly:
- Name and contact details (first name, last name, email address, phone number)
- Phone numbers submitted via web forms or provided verbally for the purpose of receiving SMS communications
- Business name and service interests
- Messages and correspondence you send us
- SMS opt-in consent records, including the date, time, and method of consent
Information Collected Automatically:
- IP address and browser type
- Pages visited and time spent on pages
- Referring URLs and device identifiers
- Cookies and similar tracking technologies (see Section 8)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and fulfill service requests
- To send SMS messages to which you have consented, including:
- Customer service notifications — updates related to your account, project status, or service delivery
- Appointment reminders — confirmations and reminders for scheduled calls or meetings
- To communicate with you about our services via email or phone
- To improve the functionality and content of our Site
- To comply with legal obligations
- To maintain records of consent and communications as required by applicable law
3. SMS / Text Message Program
No mobile opt-in data or consent will be shared with third parties for marketing or promotional purposes. Your phone number and SMS consent will only be used as described in this Privacy Policy.
Opt-In: By providing your phone number and checking the SMS consent box on our contact form, or by providing verbal consent, you agree to receive SMS text messages from Angelos Media LLC. Consent to receive SMS messages is not a condition of purchasing any goods or services.
Message Types: We send the following types of SMS messages:
- Customer service notifications (project updates, service-related information)
- Appointment reminders (scheduled calls, meeting confirmations)
Message Frequency: Message frequency may vary based on your interactions with us and any scheduled appointments or active projects.
Rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. After replying STOP, you will receive a confirmation message and no further SMS messages will be sent. To re-subscribe, text START.
Help: Reply HELP to any SMS message for assistance, or contact us directly at [email protected] or 949-397-8200.
Supported Carriers: Major US carriers are supported. Carrier availability may vary.
4. Disclosure of Your Information
We may share your information with the following categories of third parties only as necessary:
SMS Service Providers & Carriers: We work with SMS/communications service providers and telecommunications carriers to deliver text messages. These providers receive your phone number and message content solely for the purpose of message delivery. They are prohibited from using your information for their own marketing purposes.
Service Providers: We may share information with vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, email services), subject to confidentiality agreements.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Angelos Media LLC, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information. We do not share phone numbers or SMS consent data with third parties for their own marketing or promotional purposes.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. SMS opt-in records and consent documentation are retained for a minimum of four (4) years to comply with telecommunications regulations.
Upon request, we will delete your personal information within a reasonable timeframe, subject to legal obligations that require us to retain certain records.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to applicable legal requirements.
- Opt-Out of SMS: Reply STOP to any SMS message or contact us directly to be removed from our messaging list.
- Opt-Out of Marketing Emails: Follow the unsubscribe link in any marketing email.
To exercise any of these rights, contact us at [email protected] or 949-397-8200.
7. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to enhance your browsing experience and analyze Site traffic. You may disable cookies through your browser settings, though doing so may affect certain features of the Site.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our Site or services after such changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Angelos Media LLC
- 2903 Sherbrooke Canyon Ln, Houston, TX 77047
- Phone: 949-397-8200
- Email: [email protected]
- Website: www.angelosmedia.com